Terms

Ordering

Order Placement and Online Payment
This website is designed to accept and process orders for Cuddle On Inn within the continental USA only. We currently accept Visa, MasterCard and American Express as payment on orders. You will be required to submit your credit card billing information including shipping address and phone number. We reserve the right to cancel any order without notification if the billing address does not match the information on file with financial institution issuing card or if authorization is declined for any reason.

We do not accept COD, Telephone, Postal Mail, Fax, or Email orders

Sales Tax
Tax will be applied to all orders shipped within the state of California.

Non-Profit: We are not able to provide tax exemption on orders placed by non-profit organizations.

Backorders
You will be notified by email in the unlikely event that your product is backordered.

Shipping

Shipping and Handling

Shipping is only available to destinations in the USA, Puerto Rico, or the Virgin Islands. An estimate of the exact shipping charges will be presented during check out process. You will be notified by email prior to charging your credit card in the event shipping charges differ from original estimate.

Returns
Merchandise will be accepted for return within 30 days of receipt for a refund excluding shipping and handling charges. The merchandise must be in new and unused condition and in its original packaging. Returns must include an RMA number in order to be accepted. To obtain an RMA number Contact Fragar Toys at (661) 964-3675

Defective Returns
Defective product or parts should be reported immediately upon receipt. Contact Fragar Toys at (661) 964-3675 or email us here

Damaged Returns
Damaged merchandise includes items that have been damaged during shipping. Refuse any delivery if the box arrives damaged in any way. If the damage was noticed after acceptance of delivery please do not dispose of any of the box or packing material. Contact Fragar Toys at (661) 964-3675 or email us here

Legal

Price or Information Changes
All descriptions, pricing and photos on the Cuddle On Inn site are subject to change. We maintain no liability or responsibility for inadvertent errors. You agree to the price and terms indicated on this website when placing an order. Price differences related to any and all past or future promotions (including retail stores) are not refundable.

We reserve the right to refuse a sale at anytime.

Limits of Responsibility
We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of the Cuddle On Inn.

Customer Satisfaction
If for any reason you are not completely satisfied please contact Fragar Toys at (661) 964-3675 or email us here.